Chatlivo

“The real problem with free live chat isn’t that it’s bad — it’s that the limits are buried in the fine print. Conversation caps. 14-day history. One agent only. Branding you can’t remove. This post puts all of that on the table, including our own.” Here’s the situation most small business owners find themselves in. They’ve heard that live chat converts visitors better, so they sign up for a free plan. It works. Visitors start chatting, leads come in. Then one day, 18 days into the month, a new visitor opens the chat, and nothing happens. The conversation cap ran out on the 27th. Nobody knows because the tool didn’t make it obvious. That’s not a horror story — it’s what most “free live chat plans are designed to do. Not maliciously, but structurally: the free tier exists to give you a taste and push you toward a paid plan. Understanding exactly where those limits sit — and when they actually start hurting you — is the difference between a smart free plan and a missed opportunity. This ...